Outopia – Privacy Policy
1. Introduction
Outopia Living (“we,” “our,” “us”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.outopialiving.com, use our services, or interact with us.
By accessing or using our website, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue use immediately.
This Policy applies to all users worldwide, with additional disclosures for California residents (CCPA/CPRA) and children under 13 (COPPA).
2. Information We Collect
We may collect the following categories of personal information:
– Contact Information: name, email address, phone number, billing/shipping address.
– Account Information: username, password (if applicable), profile preferences.
– Purchase Information: payment details (processed securely via PCI-compliant providers), order history.
– Technical Information: IP address, browser type/version, operating system, geolocation data, device identifiers.
– Usage Data: pages visited, time spent, referral sources, cookies, and analytics data.
– Communications: content of inquiries, customer service calls, or emails.
– Social Media Information: if you interact with us via third-party platforms.
We do not intentionally collect sensitive information unless necessary for processing payments.
3. How We Use Your Information
We use your personal information to:
– Provide and improve our products and services.
– Process and fulfill orders.
– Communicate with you about updates, offers, and customer support.
– Personalize your website experience.
– Conduct analytics and marketing campaigns.
– Detect fraud, ensure security, and comply with legal obligations.
We may send you promotional messages if you have opted in, and you may unsubscribe at any time.
4. Sharing Your Information
We may share your personal information with:
– Service Providers: IT hosting, payment processing, shipping, marketing, analytics.
– Affiliates and Subsidiaries within Outopia Living’s corporate group.
– Legal Authorities: if required by law, court order, or to protect our rights.
– Business Transfers: in case of a merger, acquisition, or sale of assets.
We do not sell personal information for monetary value. However, under CCPA/CPRA, certain disclosures may be considered “sharing” for targeted advertising purposes.
5. International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including the EMEA (Europe, Middle East and Africa), NA (United States and Canada), APAC (Asia Pacific), LATAM (Latin America), ANZ (Australia & New Zealand), ROW (Rest of World).
We ensure that such transfers are made under appropriate safeguards (e.g., Standard Contractual Clauses).
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
– Operate our website (essential cookies).
– Analyze website usage (Google Analytics).
– Improve site performance.
– Deliver targeted advertising (Google Ads, Meta Pixel, etc.).
You can control cookies through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
– Access and request a copy of your personal information.
– Request correction or deletion of your data.
– Opt-out of targeted advertising (“Do Not Sell or Share My Personal Information”).
– Withdraw consent for marketing at any time.
– Request data portability.
To exercise these rights, contact us at info@outopialiving.com.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights:
– Right to Know what personal information we collect and share.
– Right to Delete your personal information.
– Right to Opt-Out of the sale/sharing of personal information.
– Right to Non-Discrimination for exercising privacy rights.
You may exercise these rights by contacting us at info@outopialiving.com.
9. Children’s Privacy (COPPA)
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
If you are a parent/guardian and believe your child has provided us information, please contact us to request deletion.
10. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
11. Security
We implement reasonable technical, administrative, and physical safeguards to protect personal information.
However, no method of transmission over the Internet is completely secure.
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
We encourage you to review their privacy policies before providing personal data.
13. Updates to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted with a revised “Effective Date.”
Continued use of our website after changes constitutes acceptance.
14. Contact Us
For questions, concerns, or to exercise your privacy rights:
– Email: info@outopialiving.com
– Mailing Address: Outopia Group LLC
10685-B Hazelhurst Dr. #36042
Houston, TX 77043
USA
Last Updated: September 2025
